Individual Support

Certificate III in Individual SupportIf you want a career where you can make a difference every day – this is the perfect course for you. Completing a Certificate III in Individual Support will turn your goals into a reality.

The CHC33015 Certificate III in Individual Support (Ageing and Home and Community specialisation) is for those wanting employment or starting a career in aged care or in-home care. The Certificate III Individual Support is nationally recognised and is required by most aged care facilities and in-home community care providers. This course can be completed in as little as four months or up to 12 months and will lead to employment opportunities with aged care and home care providers.

At a Glance

Study options

Certificate III in Individual Support can be completed within 4-12 months depending on how you plan your study. Avondale offers the following study options:
  • Online – study at own pace
  • Face-to-Face – intensive study blocks as per calendar for theory (not currently available due to COVID)

This course requires students to complete 120 hours of practical placement as part of the study. Students are welcome to find their placement, Avondale can assist with placements at selected locations.


  • Authorised by the Australian Skills Quality Authority (ASQA)
  • Recognised under the National Framework for the Recognition of Training (NRT)

Entry Requirements:

While there are no formal entry requirements or prerequisites for this course. Avondale does prefer:
  • Be over the age of 18 years
  • Have basic computer skills
  • Have access to a modern computer with high-speed internet
  • Have sound language, literacy and numeracy skills*

*Avondale will assess competence in literacy, language and numeracy using the Basic Key Skill Builder (BKSB) test

VET in Schools:

For those studying the course as part of their Stage 6 subjects, please refer to here

Physical Requirements

Employment in aged care or home and community care often requires physical tasks to be undertaken. Learners will need a reasonable level of fitness to assist clients with mobility issues and to stand and walk for long periods.

All students are required to:

  • Get a Unique Student Identifier (USI)
  • Provide a valid ID with a picture and signature
  • Undertake a language, literacy and numeracy evaluation
  • Obtain a positive national criminal history check (required for work placement)
  • Obtain a working with children check (may be required for work placement)

Course Structure

Course Structure CHC33015 - Certificate III in Individual Support (Ageing and Home and Community Care Specialisation).

Certificate III in Individual Support is composed of a combination of 13 units of competency. To satisfy the course requirements and to qualify for a Certificate III award, you must successfully demonstrate competency in the following units:

There are no entry requirements for these qualifications.

Core Units
CHCCCS015Provide individualised support
CHCCCS023Support independence and well being
HLTAAP001Recognise healthy body systems
CHCLEG001Work legally and ethically
HLTWHS002 Follow safe work practices for direct client care
CHCCOM005Communicate and work in health or community services
CHCDIV001Work with diverse people
Elective Units – Group A (Ageing Specialisation)
CHCAGE001Facilitate the empowerment of older people
CHCCCS011Meet personal support needs
CHCAGE005Provide support to people living with dementia
HLTINF001Comply with infection prevention and control policies and procedures
Elective Units – Group C (Home and Community Specialisation)
CHCCCS025Support relationships with carers and families
CHCHCS001Provide home and community support services
CHCCCS011Meet personal support needs
CHCAGE001Facilitate the empowerment of older people

Work Placement Information

Work placement

This course includes a minimum of 120 hours in a suitable workplace to complete practical tasks. Work placement prepares you for the workforce and can be completed while studying. Anyone who is not employed in a role related to the qualification within the industry will need to do a work placement.

What is work placement?

When you enrol in a course that has practical requirements, you need to show that you can perform these skills. This applies to any student studying for a nationally recognised qualification or an under/post-graduate degree. Evidence is collected from the host workplace where you have spent your time practising skills that show you can fulfil the assessment requirements.

Who needs to do the placement?

Anyone who is not currently employed in a role designed for the qualification. This includes people who might be working in the industry but are not working in the job role.

How does placement work?

You will need to source your host employer as part of the work placement program. To do this, you will receive communication and tools to help you start this process. Avondale can assist in providing a placement but only at select locations. Placements can be completed with more than one host employer and can be completed throughout your studies, in one block, or in multiple blocks providing you with flexibility as you study.

How to find a host employer?

Soon after starting your course, we encourage you to start contacting potential host employers so that you can secure a place when you are ready to start your placement. Organisations often request a police clearance check before starting your work placement, we encourage you to organise this at the start of your studies.

Need placement support?

Avondale’s VET support can assist you.


A qualification in individual support specialising in ageing and community and home care can lead to casual, part and full time employment opportunities such as:
  • Aged care worker
  • Care assistant
  • Assistant in nursing
  • Residential care worker
  • Home care worker
  • Elderly aid
  • Personal care worker
  • Residential care worker
  • Community ware worker
  • Patient care assistant
  • Aged care support work
  • Seniors care
  • Pastoral care worker
  • Respite worker

This qualification allows those wanting to continue to study in nursing to have meaningful and flexible employment while studying.

As a nationally recognised qualification you may wish to use this qualification as a stepping stone into other areas of study, such as:
  1. Certificate IV in Ageing Support
  2. Diploma of Nursing
  3. Bachelor of Nursing


This is a full fee-paying qualification.

Financial Assistance

For further details visit


For a complete list of available scholarships visit Scholarships

Living Costs

Avondale provides on-campus residence hall accommodation (including meals and internet access*). For further information, please visit On Campus Accommodation
*Download limits do apply.

Service and Facility Fees

Service and Facility fees are optional fees for any services and facilities provided to the student at either campus. These could include parking, printing credits, use of tennis or squash courts, etc.

For more information, please see the Service and Facility Guide for the Lake Macquarie Campus

Student Employment

Casual student employment opportunities are available at our Lake Macquarie campus. For more information, please visit

The aged care industry is frequently looking for casual staff. The result of your work placement can lead to ongoing employment opportunities.

Payment Methods

All payment methods are listed on your Tuition or General Account Invoices. For more details please visit Payment Methods