How to change my password?

To change your password login with your student email (e.g. [email protected]), enter your current password and follow the verification prompts.

Your new password will need to be a minimum of 12 characters and meet the complexity rules such as 1 uppercase, 1 lowercase, a digit and a symbol. Note: You will NOT be able to use sequential characters such as "123", "qwerty" or "1qaz" anywhere in your password.

Change Password

Forgot your password?

If you have forgotten your password, request a password reset by entering your student email (e.g. [email protected]) and following the verification steps.

Reset password

Locked out of your account?

Entering an incorrect password 3 times will lock you out of your account for 15 minutes. This is a safeguard to reduce unauthorised users accessing your account. Please try again after the lockout period.
Things to be aware of:
  • If you use a password manager, Mac Keychain or a browswer autofill remember to update it to reflect your newly reset password.
  • If you have logged into multiple computers and did not log out, you may experience a computer lockout after a password reset. Try restarting your computer along with any computers that you may have logged onto.
  • Ensure you update your password on any devices if you are accessing the Wifi on-campus.

If you are still unable to login and are unable to request a password reset, contact Tech Services on +61 2 4980 2111