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What Employees Want

May 18, 2022
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Warrick Long

PWC recently released a Future of Work report that outlines how employers can win the war for talent by addressing the things that are important to employees (download it here). PWC surveyed 1800 Australian employees across Australia, industries, and positions to find what matters most to employees.

An interesting overall observation is that for 25% of workers, the reason they joined an organisation is not always why they stay, revealing and important implication for employers to recognize and continually address.

Grouping the key factors discovered in the survey into seven levers, PWC managed to get employees to rank these based on what they value most from an employer. Following is the list in order of importance:

  1. Remuneration and reward (25%)
  2. Wellbeing (22%)
  3. Experience (16%)
  4. Ways of working (12%)
  5. Career development (11%)
  6. Brand (8%)
  7. Workspaces and places (5%)

However, within these ‘levers’ are a number of anomalies between what workers want, and what leaders think they want. There is a sizeable gap the shows leaders are quite out of touch with their workforces. For example:

Preference Leaders Beliefs Employees Ranking
Values alignment between worker and organisation 1st 16th
On-the job learning 2nd 13th
Pay 8th 3rd
Working with good co-workers 13th 1st

The report provides a number of excellent suggestions for leaders to consider in how to create an environment where workers are feeling valued and rewarded for their contributions. Implementing these can save an organisation considerable employee turnover and the associated cost associated with that. There are three big themes noted but the report breaks these down into manageable suggestions and ideas. The these are:

  • Striking the right balance
  • One size fits nobody
  • Attraction trumps retention

This is a great resource for leaders looking to improve how their organisation manages its workforce.

About the author: Dr Warrick Long is an experienced chief financial officer, company secretary and company director, having worked for more than 35 years in the not-for-profit sector. From 2013 to 2024, he was part of the Avondale Business School (ABS) lecturing as a leadership and governance specialist and coordinating the Master of Business Administration and a leadership and governance specialist. Since late 2024 Dr Long has been serving as the Chief Financial and Operations Officer for Avondale University and undertaking some casual lecturing in the ABS. LinkedIn

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