As an accountant I was trained that the only things that matter are those that can be measured. And now, much to my surprise, kindness is one of these things! Recent research into Australian organisations has resulted in the Workplaceinfo Business Kindness Index. You can read more about it here.
I was unaware that there is a growing movement of business kindness within Australia and globally. Some people might even ask why is it important? The report cites research from University of NSW that provides an answer: “Leadership compassion – ‘the ability of leaders to spend more time and effort developing and recognising their people, welcoming feedback, including criticism, and fostering cooperation among staff’ - is the single greatest influencer of productivity and profitability”. Being kind makes money!
Some of the key takeaway points of the report include:
- Providing time to listen and interact with others makes a difference
- Voice concern and support
- Understand that process systems revolve around people, not people around processes and their parts
- There is no change without leadership.
So creating a culture of kindness makes good business sense. Can you afford not to be kind? The Avondale Business School can help you with your organisational culture. To find out more, contact Warrick Long at:
P: 02 4980 2168