Complaints Form

* Denotes a mandatory field

Your Details

Your relationship to Avondale: *
First Name: *
Last Name: *
Email: *
Contact number: *

Avondale ID Number: *

You may elect to remain anonymous during the investigation of your complaint, however this may restrict the University’s ability to resolve the complaint and the outcomes available.

I wish my identity to be withheld (ie to remain anonymous) during the investigation of my complaint.

Complaint Details

Provide details of your complaint, including any background information, dates, times, names, locations etc. *
(Limit of 2000 characters)
List the evidence you have to support your complaint.
(Limit of 2000 characters)
Have you tried to resolve your complaint informally? *

What steps have you already taken to resolve your complaint informally? For example, who did you contact and when? *
(Limit of 2000 characters)

Outcome

What steps have you already taken to resolve your complaint informally? For example, who did you contact and when? *
(Limit of 2000 characters)

Declaration

The information I have provided is correct to the best of my knowledge.

I understand that details of my complaint may be shared with others to enable a response.

Privacy

Avondale University respects the privacy of your personal information and all information provided will be treated as confidential. We collect and use the personal information provided on this form to address your complaint. Your personal information may be made available to Avondale University staff members, but only to the extent of their need to know it to enable Avondale University to respond to your complaint. In accordance with privacy laws, personal information about you contained in your complaint will not be used for any other purpose. The Avondale University Privacy Policy can be viewed at https://www.avondale.edu.au/about/policies/display/?s=MjMw

Next steps

We will acknowledge your complaint immediately.

Should you have any queries about the submission of this form or the complaint process, please contact [email protected].