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Student Support Services

At Avondale we care about holistic, healthy living, and believe that emotional and spiritual health is just as important as physical. On each of our campuses you’ll find the resources you need to help you on your journey. These student support services are available to domestic and international students, online and on both our campuses.

Counselling Services 

Avondale University offers confidential counselling on both the Lake Macquarie and Sydney campuses. Our qualified Christian counsellors can help with a range of study-related, personal, psychological and any other difficulties. Find out more →

Lake Macquarie Campus

Email: [email protected] (appointment queries)
Phone: 0403 478 994 (SMS only)  

The counsellor's office is situated in the Well-being Centre (see campus map, Q4). 

Lake Macquarie Campus Map →

Sydney Campus

Email: [email protected] (appointment queries)
Phone: 0403 478 994 (SMS only)

The counsellor's office is situated in the Clinical Education Centre (Building 23).

Sydney Campus Map →

Academic Support

Avondale University offers a range of academic support services to help you succeed in your studies. Support is available in person at the Lake Macquarie and Sydney campuses, online via Zoom, and by email written feedback.

Learning Advisor Support

Learning Advisors provide one-on-one support for students.

Academic Writing & Study Skills

Help with assignment planning, writing, study strategies, time management, paraphrasing, and referencing.

Maths, Numeracy & Statistics

Support with maths skills, statistics, problem-solving, and assessment preparation.

English Language Support (EAL/D)

Support for students from diverse language backgrounds, including grammar, clarity, and academic communication.

Library Support

Library staff offer one-on-one support to help you develop strong research and academic skills.

Referencing & EndNote

Help with referencing styles, citations, reference lists, and EndNote.

Library & Research Skills

Support with finding and evaluating academic sources and using library databases.

Academic Integrity

Guidance on academic integrity expectations, plagiarism, the Academic Integrity Module (AIM), and appropriate use of AI tools.

 Studiosity is a free, university-approved online study support service available 24/7 through Canvas.

  • Writing Feedback: Fast, structured feedback on draft assessments
  • Connect Live: One-on-one help with maths, sciences, English, and study skills

Library Workshops

The library runs on-line and in-person academic skills workshops throughout the year, covering topics such as referencing, research skills, academic integrity, AI literacy, and study skills. Workshops are promoted on the library website.

Subject Guides

Subject guides are online library guides that bring together key resources for your course or discipline, including recommended databases, journals, books, and research tips.

For more information visit the Library or Academic Information. Academic counselling can be provided formally by Course Convenors, Head of School, and Academic Office personnel.

Campus Security Contact

Lake Macquarie Campus Security
02 4980 2333

Sydney Campus Security
02 9487 9988

More information about Safety and Security on campus →

External Emergency Services

IN AN EMERGENCY CALL TRIPLE ZERO: 000.

Lake Macquarie Campus Security: 02 4980 2333 (24/7)
Sydney Campus Security: 02 9487 9988 (24/7)

Emergency Counselling and Services

Mental Health Services

• Lifeline: 13 11 14 (24/7)
• Beyond Blue: 1300 224 636 (24/7)
• Headspace: 1800 650 890 
• NSW Mental Health Line: 1800 011 511
• MensLine Australia: 1300 789 978
• 13Yarn: 13 92 76

Sexual Harm, Intimate Partner and Family Violence

• 1800 RESPECT: 1800 737 732
• NSW domestic violence line: 1800 656 463
• NSW Rape Crisis, Rape and Domestic Violence Services Australia: 1800 424 017

For more information, see Safety and Welfare →

Equity and Diversity Program

Avondale is committed to fostering an inclusive culture which promotes equality, values diversity, supports disability and maintains a working, learning and social environment in which the rights and dignity of all its staff and students are respected. Learn more →

Financial Support

Reduce the cost of your study­­ by applying for a range of generous scholarships. There are also other sources of financial support such as the Tertiary Access Payment for students relocating from regional or remote areas and the Economic Hardship Grant.

Services Australia (Centrelink) →

  • If you are studying, the Australian Government provides a range of support for university students, including Centrelink payments, healthcare card, and more.

How do you register for support?

When you register for Equity and Disability support, prospective and current students with a disability will be taken through the following process:

1. A declaration on the enrolment form;
2. Submitting a disability support application
3. Contact the Equity Officer 
4. Providing relevant and appropriate Medical Practitioner documentation (See Guide for the Verification of a Disability or Medical Condition; Medical Practitioner Report Form);
5. Preparation of a Learning Access Plan with the Equity Officer (See Disability Policy) .
6. If enrolled in the Nursing Program ensure you have read and satisfy the Inherent Requirement set out in the Avondale University Policy (see below).

Please remember to notify the Equity Officer if you require disability support prior to the commencement of each relevant teaching period or each semester.

Policies

Appeal Policy (Academic)
Complaint Resolution Policy & Procedure
Bullying and Harassment Policy 
Disability Policy 
Indigenous Students Support Policy
Inherent Requirements for Nursing Program
International Students Policy
Support for Students Policy and Procedure
Sexual Misconduct & Sexual Harassment Policy and Procedure

Local Community Services

There are many community support services located throughout the Hunter and Central Coast region.
More information about Local Community Support Services →

Medical Services

Waratah Medical Services Cooranbong Practice
Waratah Morisset GP Super Clinic

Childcare Services

Goodstart Early Learning
Cooranbong Valley Community Preschool
Avondale Early Learning Centre
Community Kids Morisset Early Education Centre

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