Discover Avondale University

Student Support Services

At Avondale we care about holistic, healthy living, and believe that emotional and spiritual health is just as important as physical. On each of our campuses you’ll find the resources you need to help you on your journey. These student support services are available to domestic and international students, online and on both our campuses.

Counselling Services 

Avondale University offers confidential counselling on both the Lake Macquarie and Sydney campuses. Our qualified Christian counsellors can help with a range of study-related, personal, psychological and any other difficulties. 

Academic counselling can also be provided formally by Course Convenors, Head of School, and Academic Office personnel.

Lake Macquarie Campus

Phone: 0403 478 994 (SMS preferred) 
Email: [email protected] (appointment queries only) 

The counsellor’s office is situated in the Well-being Centre (see campus map, Q4). 

Lake Macquarie Campus Map →

Sydney Campus

Phone: 0403 478 994 (SMS preferred)
Email: [email protected] (appointment queries only)

The counsellor’s office is situated in the Clinical Education Centre.

Sydney Campus Map →

Academic Support

There are a range of academic support services available to students. For more information visit Academic Information or visit the Library.

Campus Security Contact

Lake Macquarie Campus Security
02 4980 2333

Sydney Campus Security
02 9487 9988

More information about Safety and Security on campus →

External Emergency Services


Lake Macquarie Campus Security: 02 4980 2333 (24/7)
Sydney Campus Security: 02 9487 9988 (24/7)

Emergency Counselling and Services

Mental Health Services

• Lifeline: 13 11 14 (24/7)
• Beyond Blue: 1300 224 636 (24/7)
• Headspace: 1800 650 890 
• NSW Mental Health Line: 1800 011 511
• MensLine Australia: 1300 789 978
• 13Yarn: 13 92 76

Sexual Harm, Intimate Partner and Family Violence

• 1800 RESPECT: 1800 737 732
• NSW domestic violence line: 1800 656 463
• NSW Rape Crisis, Rape and Domestic Violence Services Australia: 1800 424 017

For more information, see Safety and Welfare

Equity and Diversity Program

Avondale is committed to fostering an inclusive culture which promotes equality, values diversity, supports disability and maintains a working, learning and social environment in which the rights and dignity of all its staff and students are respected. Learn more →

Disability Services Librarian

Students with a disability or medical condition who are seeking access to library services contact Avondale Libraries’ disability services Librarian. Click here for more information.

Academic Support Services

Students on both the Lake Macquarie and Sydney Campuses have access to academic support from our Learning Advisors (Tutors). Learning Advisors provide support for all stages of assessments from assessment planning to referencing.

Financial Support

Reduce the cost of your study­­ by applying for a range of generous scholarships. There are also other sources of financial support such as the Tertiary Access Payment for students relocating from regional or remote areas and the Economic Hardship Grant.

How do you register for support?

When you register for Equity and Disability support, prospective and current students with a disability will be taken through the following process:

1. A declaration on the enrolment form;
2. Submitting a disability support application
3. Contact the Equity Officer 
4. Providing relevant and appropriate Medical Practitioner documentation (See Guide for the Verification of a Disability or Medical Condition; Medical Practitioner Report Form);
5. Preparation of a Learning Access Plan with the Equity Officer (See Disability Policy) .
6. If enrolled in the Nursing Program ensure you have read and satisfy the Inherent Requirement set out in the Avondale University Policy (see below).

Please remember to notify the Equity Officer if you require disability support prior to the commencement of each relevant teaching period or each semester.


Student Grievance and Appeals Policy 
Bullying and Harassment Policy 
Disability Policy 
Inherent Requirements for Nursing Program
Support for Students Policy and Procedure
Sexual Misconduct & Sexual Harassment Policy and Procedure
International Students Policy

Local Community Services

Medical Services

Waratah Medical Services Cooranbong Practice
Waratah Morisset GP Super Clinic

Childcare Services

Goodstart Early Learning
Cooranbong Valley Community Preschool
Avondale Early Learning Centre
Community Kids Morisset Early Education Centre

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