Change Password

How to change my password?

To change your password login with your student email (e.g. [email protected]), enter your current password and follow the verification prompts.

Your password must be (at minimum):

• 12 characters long
• Include 1 uppercase letter,
• Include 1 lower case letter,
• Include a digit, e.g. 1234567890, and
• Include a symbol, e.g. !@#$%^|&)_(*}{+-/\:'=`~.<>"?;][

Note 1: You will NOT be able to use sequential characters such as "123", "qwerty" or "1qaz" anywhere in your password.

Note 2: You will not be able to reuse previous.

Forgot your password?

If you have forgotten your password, request a password reset by entering your student email (e.g. [email protected]) and following the verification steps.

Locked out of your account?

Entering an incorrect password 3 times will lock you out of your account for 15 minutes. This is a safeguard to reduce unauthorised users accessing your account. Please try again after the lockout period.
Things to be aware of:

• If you use a password manager, Mac Keychain or a browswer autofill remember to update it to reflect your newly reset password.
• If you have logged into multiple computers and did not log out, you may experience a computer lockout after a password reset. Try restarting your computer along with any computers that you may have logged onto.
• Ensure you update your password on any devices if you are accessing the Wifi on-campus.

If you are still unable to login and are unable to request a password reset, contact Tech Services on +61 2 4980 2111

Change your default MFA sign in method

Follow these steps to change your default sign in method only if you've received specific instructions to do so.

Prerequisites:

• You can login to your account.
• You have setup Microsoft Authenticator.

Steps:

1. Navigate to: https://mysignins.microsoft.com/security-info
2. Select Security Info if needed.
3. Select Change button, then select App based authentication - notification, and select confirm.

Note: If the above does not work, setup Microsoft Authenticator again by selecting: Add sign-in method, and then Microsoft Authenticator.